Long-term care access: Updated Island Health assessment and eligibility

Newsflash Sep 11, 2025

Long-term care access: Updated Island Health assessment and eligibility

Island Health is aligning with a province-wide initiative to ensure subsidized long-term care (LTC) spaces are prioritized for clients with the most urgent and complex care needs. Updated assessment criteria and application processes aim at ensuring that LTC remains accessible to clients who require 24-hour professional nursing care that cannot be delivered safely at home.

What this means for your patients:

LTC eligibility is based on current assessed need, not anticipated decline. Only clients who meet eligibility criteria will be placed on the waitlist.
Clients must be using all appropriate home and community-based services before LTC will be considered. This includes home care, Adult Day Program, and respite.
Physicians or clients should contact Community Health Services early to learn what supports are available and begin care planning.

This work helps reduce the risk of premature admissions and ensures LTC beds are available for clients with higher acuity needs. It reinforces smoother, client-centered transitions and more effective bed matching.

To discuss a patient’s care needs, please call our Community Health Services Practitioner Connector Line.

Practitioner Connectors are experienced nurses who offer:

Clinical guidance on next steps for your patients
Information on services such as home and community care, adult day programs, and respite care
Referrals to Island Health and community-based supports

Early collaboration with CHS can help your patients stay safely at home longer and avoid premature LTC referrals.

South Island: 250-519-5282

North Island: 250-331-8060

Centre Island: 250-739-5922

For updates about current CHS clients, please refer to The Provider Communication Note in PowerChart.

Community Health Services on Pathways BC

Community Health Services on Island Health Medical Staff Site.

Long-term care access: Updated Island Health assessment and eligibility

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Newsflash Sep 11, 2025