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After Hours Care pilot evaluation: fewer ER visits, improved access

Newsflash Dec 5, 2024

After Hours Care pilot evaluation: fewer ER visits, improved access

The AHC is now an ongoing provincial initiative expanding into additional communities.

From the FPSC’s pilot evaluation: The pilot demonstrated the AHC’s ability to reduce patients’ plans to visit the ER by 81% and lower the number of UPCC or walk-in clinic visits by 58%. It also resolved patients’ urgent issues in 34% of all calls and accelerated 16% of callers – who had originally planned to wait and see if their symptoms resolved – to be appropriately re-directed to emergency following their after hours care encounter.

View the infographic on the impact of the AHC pilot and read the full FPSC article.

If there are any call groups still running in the South Island or Victoria Divisions of Family Practices, please contact Myla at [email protected].

After Hours Care pilot evaluation: fewer ER visits, improved access

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  • Victoria Division of Family Practice
    404-1025 Johnson Street
    Victoria, BC V8V 0G7 Canada
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The Victoria Division of Family Practice acknowledges with great respect that our office is located on the traditional, ancestral, and unceded territories of the of the Lək̓ʷəŋən speaking peoples, known today as the Xʷsepsəm and Songhees Nations. We are grateful to be working on these lands. We are committed to ongoing learning and to actively contributing to reconciliation.

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The Victoria Division of Family Practice acknowledges with great respect and appreciation that our office is located on the traditional, ancestral, and unceded territories of the Coast Salish nations. We are privileged to be working on the lands of the Lək̓ʷəŋən (Lekwungen/Songhees) and WSÁNEĆ (Tsartlip, Tsawout, Tseycum) Peoples.

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