In this case it would be helpful to notify both pharmacies about the mishap. Ask your MOA to inform the incorrect pharmacy to ignore the fax and include a comment on your new prescription to the correct pharmacy indicating where it was initially sent. This is important in case the prescription was already filled, or you could not get hold of the first pharmacy to cancel.

Trick:

To reduce these hiccups and avoid duplicate faxes/prescriptions, try confirming the preferred pharmacy of choice in your EMR at the beginning of your prescription discussion, similar to asking about changes in allergies.

Stay tuned for more tips in the Victoria Division’s new Pharmacy Tips & Tricks series, created with input from pharmacists and physician leads.