Re-referral Request Response Template

Since the implementation of BC’s Implicit Referral policy, some clinics still receive requests for re-referrals, even when patients remain under active specialist care. To reduce unnecessary paperwork and help clinics respond consistently, we’ve created response templates for Med Access, Oscar, and Juno users that can be quickly sent back to specialists or their MOAs.

These templates were developed with input from local MOAs and with the support of the Practice Support Program (PSP) to ensure they are practical, efficient, and easy to use within your EMR.

How to Use the Templates

Download the Template
- Choose your EMR system below (Med Access, Oscar, Juno).
Import into Your EMR
- Each download includes simple instructions for importing the template.
Use the Template to Respond
- When your clinic receives a request for a re-referral that is not required under implicit referral, use this template to respond.

Downloads

Link to Med Access/Juno Zip file and Instructions
Link to Oscar Zip file and Instructions

Questions or Feedback?

We encourage clinics to share their experiences using these templates so we can continue to improve them. If you have feedback or encounter any issues, please contact Mel Murray at [email protected].

Frequently Asked Questions

Related Resources

Related Projects & Events

Newsflash September 25, 2025

National Day for Truth and Reconciliation

Re-referral request responses simplified

Call for participation: ShakeOut Earthquake Drill

Pharmacy Tip #8: Sending multiple Rxs – keep all your prescription peas in one pod

RSVP now for the AGM – your peers are already in!

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Re-referral Request Response Template