The Medical Office Assistant (MOA) supports the day-to-day operations of a busy, patient-centred medical clinic by providing administrative, clerical, and front-line patient services. This is a 0.8–1.0 FTE (Monday–Friday) in-person role and is key to ensuring a professional, efficient, and welcoming experience for patients while supporting smooth clinic flow.

Key Highlights

• Serve as the first point of contact for patients, providing calm, professional, and compassionate service in person and by phone

• Manage appointments, recalls, patient records, and documentation using the MedAccess EMR system

• Process requisitions, referrals, test results, follow-ups, and point-of-sale transactions with accuracy and discretion

• Support clinic operations through exam room preparation and cleaning, supply ordering, and inventory management

• Contribute to a respectful, collaborative, and efficient clinic environment aligned with the practice’s values

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